Présentation entreprise :

SESOMO SERVICES is looking for one of its clients, working in Telecom sector, an Operations & maintenance (O&M) head.



Localisation : KINSHASA

Section          : Operations & Maintenance (O & M)

Contrat         : CDI

Contexte et mission :


  • Supervises all work related to his/her assigned maintenance project(s) and ensures that they are executed in accordance with the client’s specifications.
  • Handles the smooth operations and maintenance project, and coordinates with client and QHSE representatives.
  •  Works closely each month with the Group O&M team to optimize OPEX.
  •  Ensures Client satisfaction through SLA target.
  • Makes sure that the operation is generating the required Gross Margin and discusses any abrupt deviation with the Group O&M team.
  • Ensures preventive maintenance is planned, executed, monitored and follows up with issues found till closure.
  • Establishes internal KPIs for each section of the department separately to measure the performance of PM, Fuel, Spares and NOC.
  • Ensures monthly reconciliation of SLA, PM, FUEL, CM, Extra Work with client.
  • Ensures that all O&M processes and procedures are implemented in each section of the department.
  • Trains and manages the team on any new technology like RMS etc. deployed by the client.
  • Ensures timely spares procurement, ordering and availability in the stock and field according to the project’s requirement.
  • Implements the O&M portal i-TSM in his/her operation with the support of the Group O&M.
  • Ensures all field activities are being carried out through M-ITSM.
  • Establishes teamwork management workshop, motivational workshops in his/her operation, and all-required QHSE trainings with the help of the Group HR.
  • Ensures that corrective maintenance is planned and executed within target time
  • Inspects the quality of the equipment and undertakes site inspection to determine if they are complying with government regulations, client requirements & industry standards. Analyzes resources requirements, acquires, monitors and makes suggestions or improvements accordingly. Resources include but not limited to human, tools, equipment & transportation.
  • Ensures that site security is well managed, monitored and updated based on risk levels of the site.



  • Ensures the subcontractor Penalty scheme is communicated
  • Ensures Risk Assessment is reviewed and updated at least once per year
  • Handles the application, compliance and regular updating of the security plan in place both by the local team as by visitors
  • Ensures visitors receive a proper security and context briefing and monitor the security adherence.
  • Reviews documentation, procedures, templates, and work methodologies to make sure they are aligned with operational activities
  • Conducts regular site inspections
  • Reports any hazards or risks in addition to accidents / incident to QHSE department.
  • Be aware of and complies to society’s IMS Policy
  • Abides by society’s local legal and client requirements
  • Attends and engages in IMS awareness sessions
  • Ensures that all IMS procedures are regularity followed and raises the issue when they are not



  • 10 years of experience in field work or relevant experience (Active and Passive Maintenance of telecom Network)
  • A multitasker that is well organized and can work well under pressure
  • Must be comfortable with handling multiple projects and assignments with strict deadlines
  • A team leader that can negotiate
  • A decision maker that can work independently

Profil recherché :


  • Bachelor’s degree in electrical, Telecom, IT ( Engineering)
  • HND with 5 years managerial experience


All interested candidates must submit a letter of motivation and an updated CV via the job offer link (by clicking on APPLY NOW) or by sending an email to  [email protected] . Kindly mention the title of the job you are applying for in the Subject line of the email.

For further information, please visit our website:  https://recrutement.sesomo.cd

Submission deadline : May, 27th, 2021

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